Burwood Medical Imaging

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4.6

( 6 reviews )

Diagnostic Services, Radiologists

Closed 08:00 AM - 05:30 PM See Hours

216 Burwood Rd, Burwood NSW 2134, Australia

+61 2924-588-88

Burwood Medical Imaging is a reputable brand dedicated to providing high-quality medical imaging services. With a prime location in Burwood, their facility offers state-of-the-art equipment and a team of skilled professionals to ensure accurate diagnostic results. Whether it's X-rays, ultrasounds, or pregnancy scans, Burwood Medical Imaging prioritizes patient care and strives to deliver prompt and efficient service. Their commitment to excellence is reflected in their positive reviews, with many customers praising the staff's professionalism, communication, and organization. With a strong emphasis on respect and a focus on patients' comfort, Burwood Medical Imaging aims to create a welcoming and reliable environment for all. As a trusted provider of medical imaging services, Burwood Medical Imaging remains dedicated to meeting the healthcare needs of their community with utmost precision and compassion.

Reviews

4.6/5

6 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

John sylvester

March 22, 2024

I went for a pelvic Ultrasound on 29th Jan . I have had many as have been doing IVF for 7 years . I decided to go to a bulk bill area instead of paying and being out of expense this time. Very Busy and the staff lovely. The sonographer who was pregnant was nice however not confident . She was hurting me when moving the transvaginal probe which I was tolerating. However she left the probe in me for what felt like 10 mins while she left the room to find a colleague to confirm what was seen on screen. She didnt communicate that the probe will be left in or if I am comfortable . I felt violated . Being a nurse , this kind of investigations require to be treated with sensitivity . Edit: The manager contacted me today to apologise for the experience and sonographers are made aware to communicate to their patient during these sensitive investigations. I am impressed they manage to track my mobile number and contact me directly as I have a different name from my google name . Definitely will use this medical imaging centre again as they are proactive with this negative review to apologies for the lack of communication. The manager advised has liaised with the sonographers to communicate with their patients and ensuring they are comfortable during imaging investigations. Changed stars from 2 to 4 as impressed with follow up call .

Sheila mcniff

March 22, 2024

Haven't been here for a while, had good impression before. But now it seems management is chaotic, receptions are cold and even a bit rude sometimes.

Michelle l. pacheco

March 22, 2024

Much nicer than the Campsie location. The sonographer explained everything in a lot of detail which was much appreciated. No issues with booking or wait times.

Sonia akter

March 22, 2024

The medical staff were absolutely amazing. They took us through the procedure with genuine care and professionalism. Some of the front desk staff were quite indifferent with the patients and were hard to hear. I know they do this every day, thousands of times but their patients don’t.

Philip cole

March 22, 2024

Fantastic customer service, very efficient and highly professional. I was fitted in at very short notice with flexibility to accomodate my available times. An excellent experience

Arthur hunt

March 22, 2024

Loads of workers not doing their jobs. The system to book and wait is joke. The system needs to be restructured for ppl that have health issues. Really, u have to line up and wait 30min to make and appointment and if u do online they don’t call u back. Joke.